Privacy Policy
Last updated: August 7, 2025
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our service. It also explains your privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was created with the help of the Privacy Policy Generator.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have defined meanings as described under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for you to access our service or parts of our service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Lombard Property Group.
Cookies are small files placed on your computer, mobile device, or any other device by a website. These files store your browsing history and serve various functions.
Country refers to South Africa.
Device means any device that can access the service, such as a computer, mobile phone, or tablet.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the website.
Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the service, perform service-related tasks, or assist the Company in analysing usage of the service.
Usage Data refers to data collected automatically, either generated by your use of the service or from the service infrastructure itself (e.g. page visit duration).
Website refers to Lombard Property Group, accessible at: https://www.lombardpg.co.za/
You mean the individual accessing or using the service, or the company or other legal entity on whose behalf such individual is accessing or using the service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
Email address
First name and last name
Phone number
Usage Data
Usage Data is collected automatically when using the service. This may include:
Your device’s Internet Protocol address (e.g. IP address)
Browser type and version
Pages visited on our service
Date and time of visit
Time spent on pages
Unique device identifiers
Other diagnostic data
When you access the service via a mobile device, we may collect information such as:
Type of mobile device used
Mobile device unique ID
IP address
Mobile operating system
Mobile internet browser type
Unique device identifiers
Other diagnostic data
We may also collect data that your browser sends when you visit our service or access it via a mobile device.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to monitor activity on our service and store certain information. These technologies may include:
Browser Cookies – Small files stored on your device. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, rejecting cookies may prevent you from using parts of our service.
Flash Cookies – Certain features may use Flash Cookies to remember your preferences or activity. These are not managed through standard browser settings. For more information, visit Adobe Flash Player Help.
Web Beacons – Small graphic files in emails or web pages that let us track user engagement and website statistics.
Cookies can be either persistent (stored when offline) or session-based (deleted when the browser is closed).
Types of Cookies We Use
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: Enable website functionality and user authentication.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: Remember if users have accepted cookie use.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: Remember your preferences such as login information and language.
For more details, visit our Cookies Policy or the Cookies section of this Privacy Policy.
Use of Your Personal Data
The Company may use your personal data for the following purposes:
To provide and maintain our service (including monitoring usage)
To manage your account (allowing access to functionalities as a registered user)
To perform a contract (e.g. fulfil orders or services you’ve requested)
To contact you (via email, phone, SMS, or app notifications regarding service updates, changes, or security)
To offer promotions and news (unless you’ve opted out)
To manage your requests (support and enquiries)
For business transfers (e.g. in mergers or asset sales)
For analysis and improvement (e.g. data analytics, service evaluation, marketing, user experience)
We may share your personal information in the following situations:
With Service Providers to analyse and improve our services or contact you.
For business transfers (mergers, financing, etc.).
With affiliates, under the same privacy obligations.
With business partners to offer relevant products or services.
With other users, when you share content in public areas.
With your consent, for other specific purposes.
Retention of Your Personal Data
We retain your personal data only as long as necessary to fulfil the purposes stated in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
Usage Data may be retained for shorter durations unless required for security, functionality improvement, or legal compliance.
Transfer of Your Personal Data
Your information may be processed in locations outside your jurisdiction. By submitting your information, you agree to such transfers.
We take reasonable steps to ensure your data is treated securely, and no transfer will occur without adequate safeguards.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger or sale, your data may be transferred. You will be notified prior to any change in this policy.
Legal Requirements
We may disclose your data to:
Comply with legal obligations
Protect the Company’s rights or property
Investigate wrongdoing
Ensure user/public safety
Defend against legal claims
Security of Your Personal Data
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Children’s Privacy
Our service is not intended for individuals under the age of 13. We do not knowingly collect data from anyone under 13. If you are a parent or guardian and believe your child has provided us with data, please contact us.
If we become aware that we have collected data from a child under 13 without parental consent, we will delete it.
Links to Other Websites
Our service may contain links to third-party websites not operated by us. If you click on one, you will be redirected to that site. We strongly advise you to review their privacy policy.
We have no control over and assume no responsibility for the content or practices of any third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and, where appropriate, we will notify you via email or with a prominent notice on our service.
The “Last updated” date will reflect the most recent changes.
We recommend reviewing this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: jp@lombardpg.co.za
By visiting this page: https://www.lombardpg.co.za/contact